Cancellation and Refund Schedule
We understand plans can change. Our refund policy is based on how far in advance you cancel:
| Cancellation Timeframe | Refund Amount |
|---|---|
| 14 or more days before camp starts | Full refund |
| 3 to 13 days before camp starts | 50% refund |
| Less than 48 hours before camp starts | No refund |
How to Request a Refund
To request a cancellation and refund, please email us at neil@anytimecamps.com with your camper's name and the session you are cancelling. Refunds are processed within 5-10 business days.
Camp Cancellation by Organizer
In the unlikely event that we need to cancel a camp session (due to weather, insufficient enrollment, or other circumstances), you will receive a full refund or the option to transfer to another available session.
Illness or Injury
If your child is unable to attend camp due to illness or injury, we may offer a credit toward a future camp session with appropriate documentation (e.g., doctor's note). Credits are valid for 12 months from the date of issue.
Questions? Contact us at neil@anytimecamps.com or call (803) 431-1082.